Welcome to our new website.

Our website brings together information about the fire, security and locksmith services available from Complete Fire & Security. Whether you need a new system or help with equipment already installed, the pages below will help you find the right next step.

Explore a service

Start with fire alarms, intruder alarms, CCTV, access control and door entry, emergency lighting or locksmith services. Each page explains the work we can discuss and gives you a route to make an enquiry.

Get help with an existing system

The Customer Area brings together requests for service visits, fault reports, system changes, contact updates, documents and accounts queries. Choose the option that best matches what you need.

An online request is not a confirmed appointment. Our team reviews the details and contacts you to agree the next step. For an urgent system problem, call 02380 899076.

Find a guide or an answer

Visit Help & User Guides for system instructions and manufacturer support links, or browse our customer FAQs. Use the guide for your exact model; if you are unsure, ask us to help identify it.

Learn about the company

Read about our team and history, see customer reviews, or check our NSI Gold approval for intruder alarms and CCTV.

Start a new enquiry

Use Contact & Branches to find our Southampton, Romsey and Poole details or request a quotation. Your postcode and a short description of the property and work are enough to start the conversation.

Originally published in June 2024. Links and guidance reviewed September 2026.