Complete Covered
At Complete Fire and Security, we believe protecting your home or business should be simple, reliable, and affordable. That’s why we’ve created Complete Covered — our all-in-one maintenance and protection plan designed to give you complete peace of mind without hidden extras.
“Protecting your systems doesn’t stop after installation. Our Complete Covered plans keep your fire, security, and safety systems compliant, reliable, and supported — all year round.”
Keep Your Alarm System Protected
Our “Complete Covered – Guard” plan gives you full peace of mind for your intruder alarm system. From annual servicing to 24/7 remote support and emergency call-outs, everything is handled by our trusted in-house engineers.
We keep your system fully compliant, responsive, and ready to protect when it matters most — with no surprise call-out costs.
Your Eyes When You’re Not There
With “Complete Covered – Vision”, you can rely on your CCTV system to perform flawlessly day and night.
Our team ensures every camera, recorder, and connection is regularly maintained for optimal quality and reliability.
We include remote diagnostics, software updates, and professional service checks to keep your property protected and your footage secure.
Compliance You Can Trust
Our “Complete Covered – Fire” plan keeps your fire detection system performing at its best — reliable, compliant, and always ready.
We provide two service visits per year, full BS 5839 testing, and detailed certification to ensure your business meets legal and insurance requirements.
With priority engineer response, and complete service documentation, staying compliant has never been easier.
Control Who Enters.
Our “Complete Covered – Access” keeps your doors, gates, and secure areas working smoothly — with expert maintenance, software updates, and rapid fault response.
Whether you run a single-site office or a multi-door facility, we make sure access is reliable, auditable, and easy to manage. Priority call-outs, and discounted parts mean less downtime and fewer headaches.
Legally Lit. Safely Evacuated.
Emergency lighting is a legal requirement — and a lifesaver in an emergency. Our “Complete Covered - Lighting” plan ensures your escape routes are illuminated and compliant with BS 5266 standards.
We complete scheduled tests, lamp and battery checks, and keep full records so you’re ready for inspections and, more importantly, protected when it matters most.
We Take Over. You Stay Secure.
Switching providers shouldn’t be risky. Our System Takeover service gives you a smooth, professional handover of existing alarm, CCTV, or access control systems. We assess condition, propose sensible remedial work, update firmware and documentation, and migrate maintenance onto our Complete Covered plans — all with minimal disruption and full transparency on costs.
Key Benefits
For All Customers with Complete Covered.
-
We schedule your routine service visit each year to thoroughly test, clean, and inspect your system. Our engineers ensure every detector, camera, and sensor operates correctly — keeping your protection compliant and reliable all year round.
-
Maintenance customers always come first. If your system develops a fault, you’ll jump straight to the top of our response list — with no call-out labour fees. Fast, professional support from engineers who already know your system.
-
After every service, you’ll receive a full digital report and certificate showing your system meets current BS and EN standards — perfect for insurance and safety audits. Peace of mind, backed by official documentation.
-
Many issues can be fixed remotely without needing a site visit. Our support team monitors signals, performs checks, and talks you through quick solutions at any time of day — saving you time and hassle.
-
If your system ever needs parts replaced, you’ll receive up to 30% off standard prices — keeping your maintenance affordable and your protection strong.
-
Transparent pricing, no hidden extras — just consistent protection that fits your budget. Choose to either pay annually or monthly via Direct Debit.
-
Our team covers Hampshire and Dorset with decades of combined experience. The same trusted engineers will visit you year after year, ensuring continuity, reliability, and personal service.
Request A Quote.
Please fill in the form, providing your details and requirements.
Upon receipt, a member of our team will make contact to
arrange a free of charge site survey and quotation.
“Confidence and peace of mind begin with a system tailored to your needs and delivered by experts you can rely on.”
