Fire & Security System Maintenance
Reliable protection depends on more than the equipment originally installed.
Complete Fire & Security provides professional planned maintenance for homes, businesses and organisations across Hampshire and Dorset. Our engineers help keep your systems reliable, correctly configured and ready to operate when they are needed.
Whether we installed your equipment or you are considering transferring an existing system to us, we can assess your requirements and recommend an appropriate maintenance agreement.
NSI Gold approved | Established in 1989 | Domestic and commercial systems | Emergency support for maintained customers
Keep Your Alarm System Protected
Planned intruder alarm maintenance helps keep your system reliable and ready to respond when needed.
Our engineers inspect and test the system’s detectors, warning devices, control equipment, power supplies and communications. We also identify developing faults and provide clear recommendations where repairs or upgrades are required.
Maintenance agreements are available for systems installed by Complete Fire & Security and many systems installed by other companies, subject to an initial assessment.
CCTV You Can Rely On
A CCTV system is only useful if it produces clear, accessible recordings when an incident occurs.
Our planned maintenance checks camera views, image quality, recording, playback, storage, date and time settings, power and network connections. Where applicable, we can also review remote access and monitoring arrangements.
Any faults, deterioration or obsolete equipment will be clearly recorded, with recommendations provided where further work is required.
Fire Alarm Maintenance You Can Trust
Regular professional maintenance helps ensure that your fire alarm remains operational and that faults are identified promptly.
Our engineers inspect and test the control panel, detection devices, manual call points, sounders, power supplies and other agreed system functions. You will receive a service report recording the work completed and any defects or recommendations.
Commercial fire alarm systems will normally require at least two professional service visits each year, depending on the premises, system and fire risk assessment.
Control Who Enters.
Access control maintenance helps keep doors secure while ensuring authorised users and emergency-release arrangements continue to operate correctly.
Our engineers can inspect and test readers, keypads, electronic locks, door contacts, exit devices, power supplies and backup batteries. Where applicable, we also check system communications, event records and agreed fire alarm interfaces.
We clearly report any faults, worn equipment or recommended remedial work.
Legally Lit. Safely Evacuated.
Emergency lighting must be ready to operate if the normal lighting supply fails.
Our engineers inspect emergency luminaires, charging indicators, batteries and associated equipment. Functional and duration tests can be completed at the appropriate intervals, with the results and any defects clearly recorded.
Planned professional maintenance works alongside the routine checks and record-keeping carried out by the person responsible for the premises.
We Take Over. You Stay Secure.
Changing maintenance provider does not always mean replacing a serviceable system.
We can assess many intruder alarms, CCTV systems, fire alarms, access control systems and emergency lighting installations originally provided by other companies. We check the equipment’s condition, operation, accessibility and ongoing technical support.
Following the assessment, we will explain whether the system can be accepted for maintenance, requires remedial work or would be better upgraded or replaced.
Key Benefits
For All Customers with Complete Covered.
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We schedule your routine service visit each year to thoroughly test, clean, and inspect your system. Our engineers ensure every detector, camera, and sensor operates correctly — keeping your protection compliant and reliable all year round.
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Maintenance customers always come first. If your system develops a fault, you’ll jump straight to the top of our response list — with no call-out labour fees. Fast, professional support from engineers who already know your system.
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After every service, you’ll receive a full digital report and certificate showing your system meets current BS and EN standards — perfect for insurance and safety audits. Peace of mind, backed by official documentation.
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Many issues can be fixed remotely without needing a site visit. Our support team monitors signals, performs checks, and talks you through quick solutions at any time of day — saving you time and hassle.
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If your system ever needs parts replaced, you’ll receive up to 30% off standard prices — keeping your maintenance affordable and your protection strong.
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Transparent pricing, no hidden extras.
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Our team covers Hampshire and Dorset with decades of combined experience. The same trusted engineers will visit you year after year, ensuring continuity, reliability, and personal service.
Request A Quote.
Please fill in the form, providing your details and requirements.
Upon receipt, a member of our team will make contact to
arrange a free of charge site survey and quotation.
“Confidence and peace of mind begin with a system tailored to your needs and delivered by experts you can rely on.”
